Clear answers
Before you share a birth time—or spend anything.
Free chart & accuracy
01Is the free birth chart really free?+
Yes. It includes your visual wheel, placements, major aspects, a chart-at-a-glance synthesis and five substantial observations. No card is required.
02What if I do not know my birth time?+
Choose “I don’t know.” We calculate the complete local birth date, show stable placements and ranges, and suppress houses, angles and exact time-sensitive claims.
03What is included before I enter an email?+
Your visual chart, Big Three, chart-at-a-glance synthesis, and first substantial observation appear before account registration. The promised free result remains visible; a verified account lets you keep the chart and continue on another device.
04What is saved when I create an account?+
We store your claimed chart and the minimum journey context needed to continue it in your private account. Email categories start enabled and can be changed or unsubscribed individually at any time.
Reports & flexible choices
01How are the paid reports different?+
The free chart establishes your core placements and patterns. Paid reports synthesise those placements by subject—relationships, money, inherited patterns and development—with longer chapter-level interpretation.
02Does a report purchase start a subscription?+
No. The $37, $67 and $97 report offers are one-time purchases. Membership is separate, clearly marked as recurring and processed through a separate checkout.
03Can I use report choices for friends or family?+
Yes. Unused flexible report choices can be assigned to your saved charts for yourself, friends or family. Generated reports remain in your library.
04What is the difference between Compatibility and Composite?+
Compatibility compares how two individual charts interact. Relationship Composite calculates the chart of the dynamic created together. Both require two saved profiles, but they answer different questions.
05Do unused report choices expire?+
No. Flexible report choices remain available until you redeem them. You only need to choose the first report after purchase; completed reports remain in your library.
06How quickly will I receive a report?+
Your choice appears in the library after verified payment. Most generated reports complete within minutes; if generation is delayed, the access page updates automatically.
Forecasts & timing
01What is the difference between Year Ahead and annual membership?+
Year Ahead is a $97 one-time pack containing the current issue plus the next twelve forecasts. Annual Clarity is a recurring $149.97 yearly service with one forecast per paid month plus Today’s Horoscope, calendar, saved-profile benefits, contextual AI and one signup report choice.
Membership & billing
01How do I cancel membership?+
Open Account and billing, review the exact access end date, and choose Cancel membership. Cancellation is given equal visual weight to continuing. Access remains through the paid period and one-time purchases remain yours.
Profiles, privacy & AI
01How are contextual AI answers grounded?+
AI guidance is restricted to chart, report, forecast or calendar context you already own or can access. It cites that context, keeps astrology reflective, and does not replace medical, legal, financial or mental-health advice.
Still uncertain?
Ask support before purchasing. We would rather answer clearly than rely on ambiguity.
Open help & supportOr start with the free chart →